MARTINIQUE
TV & INTERNET | BUNDLE PACKAGES

Ask about adding more Whole Home Cloud DVR Storage Hours!
Interested in our VoIP Phone Services? Contact BroadStar for more details.
“The Favorites”
Bundle Package
- 200+ HD/Digital Channels
- Up to 2GB Internet Speed
- 1 Access Point within Each Unit (Speed tests will be completed, WiFi extenders will be placed for coverage of all internal portions of the Unit, if needed)
- 3 TV Streaming Devices (Firestick)
- Whole Home Cloud DVR
- 2 – 3 Day Live TV Replay
- Voice Activated Remote
price per month:
INCLUDED
ADDITIONAL WIFI EXTENDERS

WIFI EXTENDERS
(customer is only charged if pods are needed because of custom construction or if they opt to
have a hard wired location)
- WiFi-6 AX Standard Pod
- Up to 2.5GB WiFi
- Extra 1GB Hardline Port
- AI-Driven Device Control
price per month:
+$10
ADD EXTRA TV STREAMS & DEVICES


EXTRA STREAM &
4K FIRESTICK
- Additional Stream
- 4K UHD Firestick Device
- Firestick Remote
- Concurrent Stream Ability
- Cloud DVR Access
UPGRADE your Firestick to a BroadStar Streaming Set Top Box with 10-key
Backlit Voice Remote for
only $5/month (additional stream not included)
price per month:
+$10


EXTRA STREAM &
BROADSTAR SET TOP BOX WITH BACKLIT 10-KEY REMOTE AND VOICE CONTROL
- Additional Stream
- BroadStar Streaming Device
- 10-Key Voice Remote
- Concurrent Stream Ability
- Cloud DVR Access
UPGRADE your Firestick to a BroadStar Streaming Set Top Box with 10-key
Backlit Voice Remote for
only $5/month (additional
stream not included)
price per month:
+$15
PREMIUM CHANNEL PACKAGES

HBO Movie
Channels
- HBO
- HBO 2 EAST
- HBO COMEDY
- HBO FAMILY
- HBO LATINO EAST
- HBO LATINO WEST
- HBO SIGNATURE EAST
- HBO SIGNATURE WEST
- HBO ZONE EAST
- HBO ZONE WEST
- HBO WEST
price per month:
+$17

SHOWTIME Movie
Channels
- FLIX
- SHOWTIME
- SHOWTIME 2
- SHOWCASE
- SHOEXTREME
- SHOFAMILY
- SHONEXT
- SHOWOMEN
- SHOXBET
- THE MOVIE CHANNEL
- THE MOVIE CHANNEL XTRA
price per month:
+$10.99

CINEMAX Movie
Channels
- CINEMAX
- ACTIONMAX
- FIVESTARMAX
- MAXLATINO
- MOREMAX
- MOVIEMAX
- OUTERMAX
- THRILLERMAX
- INDIEPLEX
- MOVIEPLEX
- RETROPLEX
price per month:
+$13

STARZ Movie Channels
- STARZ
- STARZ CINEMA
- STARZ COMEDY
- STARZ EDGE
- STARZ IN BLACK
- STARZ KIDS & FAMILY
price per month:
+$9

STARZ/Encore Movie Channels
- STARZ ENCORE
- STARZ ENCORE ACTION
- STARZ ENCORE BLACK
- STARZ ENCORE CLASSIC
- STARZ ENCORE ESPANOL
- STARZ ENCORE SUSPENSE
- STARZ ENCORE WESTERNS
price per month:
+$9
EXTRA CLOUD DVR SPACE

Add 50 Hour
Cloud DVR Block
- Additional 50 Hours
- Multiple Blocks Available
- 6 Month Recordings
- Access Remotely
price per month:
+$5
VoIP PHONE PACKAGES

Home Phone
- VoIP Phone Service
- Unlimited Calling
- Great features
price per month:
$30*
*Requires ATA Device for VoIP Services. $5 cost per month included within $30 price point shown above.

BroadStar Protection Plan
- Avoid unexpected services charges if technical issues related to BroadStar equipment or wiring are identified by BroadStar’s tech squad, rest assured it can be repaired at no charge.
price per month:
+$5.99
* All prices subject to change. VoIP Phone services require an active BroadStar Internet activation and a working home telephone. Internet speeds tested while using Wifi or mutiple devices may display slower speeds. Please contact a BroadStar Customer Service Representative with any questions or concerns.
FREQUENTLY ASKED QUESTIONS
May I opt out of one, or all, bulk services provided by BroadStar?
Yes, and No. We cannot force you to use BroadStar service, however the HOA have granted us the exclusive right to be the Internet and Video service provider to all units in your community.
What internet service does BroadStar provide to residents at Martinique?
Each unit receives up to 2GB per second internet through a Fiber Wireless Gateway device.
WIRED CONNECTIONS: A single device connected directly to the Fiber Wireless Gateway device via ethernet cable will receive up to 2GB per second. Speeds may vary per device when multiple connections are active (Including Wireless Connections).
WIRELESS CONNECTIONS: Devices connected via your BroadStar Wireless Network (NOT via Ethernet Cable) will receive up to 1GB per second.
**NOTE** Ethernet and Wireless hardware varies per device, and per model of device. Older equipment (IE: Smart Phones, Laptops, Desktop Computers, Tablets, etc…) may not be able to receive the full data speed BroadStar is delivering to your home. Please make sure to refer to the manufacturer and/or user manual for your specific internet capable device for full details.
Will the speed of up to 2GB per second be available to all of my devices?
You may have older wireless cards in laptops, computers, and game consoles that can only receive up to 100Mbps. BroadStar is not responsible for upgrading any consumer device within your home to receive your maximum contracted data speeds.
When performing a speed test on any device, you should perform two independent tests. Using your internet browser please search “speed test” and select any pair of the most popular free internet speed measuring services. We typically use Speed Test by Ookla or Fast.com. A hardwired ethernet connection should always be used to run speed tests. This will give the most accurate result of how fast your connection can be.
Is there a data limit, or slow down for high use residents?
You will not have a data limit, nor do we throttle services to your property.
What TV service do we receive under the bulk agreement?
Your HOA has selected BroadStar’s “The Favorites” bundle package as your community’s bulk service, which includes 200+ live streaming high-definition video and music channels.
IPTV is video service delivered over BroadStar’s fiber-optic network, producing the highest picture and sound quality possible.
Additionally, advanced features such as Cloud DVR and live Replay ability are included:
- 50 hours of Whole Home Cloud DVR storage
- Live TV Replay available on most channels
- Mobile App for Viewing on Smart Devices
Upgrade options are available for those interested in subscribing to additional premium programming options including additional DVR recording time and channels not in the bulk line-up.
I am a seasonal resident, will I need to suspend my service when I am away?
Vacation, or seasonal service is not necessary for bulk video or internet. These services remain on and active all year. You are able to put upgrades on vacation service.
I have a ROKU device, may I use that in place of the Fire TV Stick?
BroadStar service is not available with a ROKU. You may continue to use your ROKU as you do today, but will need our device to access BroadStar services.
I have more than 3 televisions, what are my upgrade options?
BroadStar allows residents to add more concurrent streams and streaming devices to their home by adding them as upgrades to their account.
My current remote control can be controlled by my voice, will my new remote be a voice remote?
The Amazon 4K MAX Fire TV Stick comes with an Alexa enabled Voice Activated Remote Control. Simply press the bright blue Alexa button, and hold while speaking your command. Let go of the Alexa button, and watch her work her magic to return the best solution available. If you choose to upgrade to a BroadStar Streaming Set Top Box, it comes with a Backlit 10-key Remote and Voice Control.
What video features are available?
Your HOA has arranged for 50 hours of Whole Home Cloud DVR recording space. You are able to share the stored library between the devices in your home. You can record in one room and watch the program in another.
Can I increase the recording space?
Additional blocks of 50HR Cloud Recording Time can be added to your account for an additional $5 per month.
What is the Replay feature?
This is a feature you will love. When on the channel guide you can “Replay” in time and watch programs that have aired in the previous 24 hours. If you missed the beginning of a show you can restart from the beginning. If you missed a show yesterday you can locate it by using the back arrow and watch it from the beginning
Is BroadStar Video and Internet service available to my cabana?
Yes, please call customer service at 561-449-2387 to discuss pricing and service options.