Dear Magnolia Residents,
Thank you for allowing BroadStar to provide TV and internet services to the Magnolia community. We have truly appreciated the opportunity to serve you. It has been our pleasure providing TV and internet services to your community.
We are writing to inform you of an upcoming change to your BroadStar services.
BroadStar TV and internet services, including related maintenance and support, will be discontinued effective August 31, 2026.
We understand that service transitions can require additional planning, and our Customer Service & Support team is available to assist you with the equipment return process.
Returning Your BroadStar Equipment
Please return all BroadStar-provided TV and/or internet equipment no later than October 1, 2026, to avoid additional equipment charges.
-Schedule an Equipment Pickup
Contact BroadStar Customer Service & Support to arrange for a technician to collect your equipment. Our team will create a service ticket, coordinate the pickup, and provide confirmation of the equipment return.
Magnolia Dedicated Support Number:
1-352-988-2444
Email:
CustomerService@BroadStar.com
You may also return your equipment by shipping it via UPS only to:
BroadStar
3685 Investment Lane, Unit 7B
West Palm Beach, FL 33404
Please ensure your equipment is securely packaged and retain your UPS tracking information and shipping receipt for your records.
We appreciate your cooperation throughout this transition and sincerely thank you for the opportunity to have served the Magnolia community.
Sincerely,
BroadStar Customer Service & Support
Exclusive Customer Service Phone Number:
Click below for channel lineup.
BroadStar Services Offered at Magnolia Place
TV/INTERNET BUNDLE PACKAGE
- 200+ HD/Digital Channels
- Up to 500Mbps Internet (Cumulative)
- Modem Included ($15/mo. value)
- 2 TV Streaming Devices
- Up to 4 Streams
- 1 Streaming App
- Voice Remote Control Option
- Up to 2-Day Live TV Replay
Price per month
+$125*
*Promotional Pricing. New customers only. Existing customers will be required to enter into a 12 month contract. Month to month rate for existing customers is $155.00*/mo. Applicable broadcast fees, taxes, and surcharges not included. Channels subject to change. BroadStar internet connection required.
- Free installation for all new signups (normally $99)
- First month free
- $35.00 introductory internet package for 6 months (reduced from $39.99 all-in)
- Intro bundle pricing for Internet & BroadStreamTV at $85/month – locks for 12 months
- Refer-a-neighbor promotion: $50 credit for the referring customer and $50 for the new subscriber (limit of 5 referrals per subscriber)
*Offer ends October 1. 2026.
Upgrade to BroadStreamTV Everywhere
Upgrade to a total of 10 streams share with family or watch your BroadStreamTV wherever you go!
Price per month
+$10.00
INTERNET PACKAGES (NO TV)
- Up to 500 Mbps!
- Great for video streaming apps, gaming, video calls
and more
Price per month
$24.99*
Vacation Mode Restricted.
EQUIPMENT UPGRADES
- Additional Stream
- 10-Key Voice Remote
- Concurrent Stream Ability
- Cloud DVR Access
Price per month
+$5.00
- Additional Stream
- 4K UHD Firestick Device
- Alexa Voice Remote
- Concurrent Stream Ability
- Cloud DVR Access
Price per month
+$10.00
- Additional Stream
- 10-Key Voice Remote
- Concurrent Stream Ability
- Cloud DVR Access
Price per month
+$15.00
PREMIUM CHANNEL PACKAGES
- FLIX
- SHOWTIME
- SHOWTIME 2
- SHOWCASE
- SHOFAMILY
- SHONEXT
- SHOWOMEN
- THE MOVIE CHANNEL
Price per month
+$10.99
- STARZ
- STARZ CINEMA
- STARZ COMEDY
- STARZ EDGE
- STARZ IN BLACK
- STARZ KIDS & FAMILY
Price per month
$9.00
- STARZ ENCORE
- STARZ ENCORE ACTION
- STARZ ENCORE BLACK
- STARZ ENCORE FAMILY
- STARZ ENCORE SUSPENSE
- STARZ ENCORE WESTERNS
Price per month
$9.00
EXTRA CLOUD DVR SPACE
- Additional 25 Hours
- Multiple Blocks Available
- 6 Month Recordings
- Access Remotely
Price per month
$5
VoIP PHONE PACKAGES
- VoIP Phone Service
- Unlimited Calling
- Great features
Price per month
$35*
*Requires ATA Device for VoIP Services. $5 ATA device rental charge per month included within $35 price point shown above.
* All prices subject to change. VoIP Phone services require an active BroadStar Internet activation and a working home telephone. Internet speeds tested while using Wifi or mutiple devices may display slower speeds. Please contact a BroadStar Customer Service Representative with any questions or concerns.
Have questions?
Call our Customer Service department and get an answer.