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ESTATES AT SOUTHERN PINES

NEW CUSTOMERS

Call in and order now!
689-227-7631

SEASONAL CUSTOMERS

Set up vacation mode!

CURRENT CUSTOMERS

Call in and upgrade now!
689-227-7631

TV & INTERNET | BUNDLE PACKAGES

Ask about adding more Whole Home Cloud DVR Storage Hours!

Interested in our VoIP Phone Services? Contact BroadStar for more details.

“The Favorites”
Bundle Package

  • 200+ HD/Digital Channels
  • Up to 2GB Internet (Cumulative)
  • 1 Dual-Band Wireless Gateway
  • 1 TV Streaming Device
  • 1 Streaming App
  • Whole Home Cloud DVR
  • 2-Day Live TV Replay
  • Voice Activated Remote

price per month:

$159*

*BroadStar Fiber TV and Internet Services require a BroadStar issued Wireless Gateway. $10 Gateway rental fee not included in pricing above. $14.99 Broadcast Fee not included in pricing shown above. Applicable taxes apply. 24 month commitment required. Vacation mode restricted.

BroadStar Super Pod Wifi 6
BroadStar IPTV Amazon 4K Firestick

“The Favorites”
Bundle Package

MONTH TO MONTH

  • 200+ HD/Digital Channels
  • Up to 2GB Internet (Cumulative)
  • 1 Dual-Band Fiber Wireless Gateway
  • 1 TV Streaming Device
  • 1 Streaming App
  • Whole Home Cloud DVR
  • 2-Day Live TV Replay
  • Voice Activated Remote

price per month:

$169*

*BroadStar Fiber TV and Internet Services require a BroadStar issued Wireless Gateway. $10 Gateway rental fee not included in pricing above. $14.99 Broadcast Fee not included in pricing shown above. Applicable taxes apply. NO Contract Required.

2GB INTERNET ONLY (NO TV)

Florida Fiber Internet Providers

2GB INTERNET

  • Up to 2GB Internet (Cumulative)
  • Fast Residential Internet
  • Perfect for Online Gaming, Large Downloads, and Multiple Streaming Video Feeds

price per month:

$99*

*BroadStar Fiber TV and Internet Services require a BroadStar issued Wireless Gateway. $10 Gateway rental fee not included in pricing above.

UPGRADE TO 3GB BUSINESS CLASS INTERNET

BroadStar Florida Internet Provider Multigig Fiber to Home
Florida Fiber Internet Providers

3GB BUSINESS CLASS INTERNET

  • Up to 3GB Speed (Cumulative)
  • Fastest Residential Internet
  • Perfect for Online Gaming, Large Downloads, and Multiple Streaming Video Feeds

price per month:

+$25*

*BroadStar Fiber TV and Internet Services require a BroadStar issued Wireless Gateway. $10 Gateway rental fee not included in pricing above.

ADDITIONAL WIFI EXTENDERS

BroadStar Super Pod Wifi 6

EXTRA WIFI PODS

  • WiFi-6 AX Standard Device
  • Up to 2.5GB WiFi
  • Extra 1GB Hardline Port
  • AI-Driven Device Control

price per month:

+$10

ADD EXTRA TV STREAMS & DEVICES

BroadStar IPTV Amazon 4K Firestick
BroadStar-IPTV-App-Tile-SMARTV

EXTRA STREAM &
4K FIRESTICK

  • Additional Stream
  • 4K UHD Firestick Device
  • Firestick Voice Remote
  • Concurrent Stream Ability
  • Cloud DVR Access
  • On-Demand Access

price per month:

+$10

PREMIUM CHANNEL PACKAGES

BroadStar Showtime Movie Channels Pack

Showtime Movie
Channels

  • SHOWTIME
  • SHO 2
  • SHOWTIME EXTREME
  • SHO FAMILY ZONE
  • SHO NEXT
  • SHOWCASE
  • SHO WOMEN
  • THE MOVIE CHANNEL
  • THE MOVIE CHANNEL EXTRA

price per month:

+$15

HBO BroadStar Florida TV

HBO Movie
Channels

  • HBO
  • HBO 2
  • HBO FAMILY
  • HBO COMEDY
  • HBO ZONE
  • HBO LATINO

price per month:

+$15

BroadStar Starz Movie Package

STARZ Movie Channels

  • STARZ
  • STARZ CINEMA
  • STARZ COMEDY
  • STARZ EDGE
  • STARZ IN BLACK
  • STARZ KIDS & FAMILY

price per month:

+$15

Broadstar Starz Encore Movie Channels Pack 11-20

STARZ/Encore Movie Channels

  • STARZ ENCORE
  • STARZ ENCORE ACTION
  • STARZ ENCORE BLACK
  • STARZ ENCORE CLASSIC
  • STARZ ENCORE ESPANOL
  • STARZ ENCORE SUSPENSE
  • STARZ ENCORE WESTERNS

price per month:

+$6

EXTRA CLOUD DVR SPACE

Florida TV Provider 2021

Add 50 Hour
Cloud DVR Block

  • Additional 50 Hours
  • Multiple Blocks Available
  • 6 Month Recordings
  • Access Remotely

price per month:

+$5

VoIP PHONE PACKAGES

BroadStar VoIP Phone Service Packages

Home Phone

      • VoIP Phone Service
      • Unlimited Calling
      • Great features

price per month:

$30*

*Requires ATA Device for VoIP Services. $5 cost per month included within $30 price point shown above.

BroadStar Protection Plan

BroadStar Protection Plan

  • Avoid unexpected services charges if technical issues related to BroadStar equipment or wiring are identified by BroadStar’s tech squad, rest assured it can be repaired at no charge.

price per month:

+$5.99

* All prices subject to change. VoIP Phone services require an active BroadStar Internet activation and a working home telephone. Internet speeds tested while using Wifi or mutiple devices may display slower speeds. Please contact a BroadStar Customer Service Representative with any questions or concerns.

FREQUENTLY ASKED QUESTIONS

What internet service will we be getting?

Each unit will receive up to 2GB internet through a fiber gateway. This speed exceeds that of all providers presently servicing your area.

Will the speed of up to 2GB be available to all of my devices?

Speed may be limited on older devices that cannot support up to 2GB. You may have older wireless cards in laptops, computers, and game consoles that can only receive up to 100Mpbs.

When performing a speed test on any device you should perform two independent tests. Using your internet browser please search “speed test” and select any pair of the most popular free internet speed measuring services. When performing a speed test you must be sure to use a Miami base, as BroadStar services to your community are hosted out of our network core in Miami, Florida. BroadStar is not responsible for slow speed readings caused by speed tests sourced outside of Miami, Florida.

A hardwired ethernet connection should always be used to run speed tests. This will give the most accurate result of how fast your connection can be.

Will the number of devices slow down my connection speed?

You should not experience any decrease in performance.

Is there a data limit, or slow down for high use residents?

You will not have a data limit, nor do we throttle services.

Is there a credit card decline fee?

BroadStar charges a $25 penalty fee for declined credit card payment.

Is there a restoration fee due to non-payment?

BroadStar charges a $50 restoration fee to re-activate any account which has been shut off due to non-payment.

What equipment is being placed into my home?

INTERNET CUSTOMERS

A Media Converter will be installed in your utility closet. A Cat6e Wall Plate, and a Wifi-6 802.11AX Standard Access Point (POD) will be installed inside your unit. These three items work in tandem to provide internet and video service to your home.

TELEVISION CUSTOMERS

Each resident will receive 1 BroadStar Approved Streaming Device (Amazon 4K FireStick or BroadStar Stream Box). Additional TV and Internet equipment will be available for additional charges listed above.

I already have a Fire TV Stick, may I use that instead of a BroadStar Fire TV Stick?

You are not able to use your existing Fire TV Stick to access BroadStar IP Video. BroadStar’s devices are “flashed” (provisioned) specifically for your home address before placement to allow you access to our network and service. BroadStar does not currently support devices purchased via retail establishments.

I have a ROKU device, may I use that in place of the Fire TV Stick?

BroadStar service is not available with a ROKU. You may continue to use your ROKU as you do today but will need our device to access BroadStar service.

I have more than 2 televisions, what are my upgrade options?

BroadStar will have additional devices available for residents to stream concurrently to all of their TVs, including the Amazon 4K Firestick and Amazon Fire TV Cube (pricing pending). Additional devices and their streams to the included equipment within your community’s contract

My current remote control can be controlled by my voice, will my new remote be a voice remote?

The remote for the set top box and most streaming devices are voice controlled, but will need a Google (free) or Amazon (also free) account to activate them.

What video features are available?

“The Favorites” television package includes 20 hours of Whole Home Cloud DVR recording space. You are able to share the stored library between the devices in your home. You can record in one room and watch the program in another. BroadStar’s 2-Day Replay feature allows you to watch up to 48 hours of past live television programming without the need for DVR Recording. The 2-Day Replay feature does NOT take up any of your included 20 hours of DVR recording time.

Can I increase the DVR Recording Space?

You may add additional space as an upgrade for $5.00/mo.

What is the 2-Day Replay feature?

This is a feature you will love. When on the channel guide you can “Replay” in real time and watch programs that have aired in the previous 48 hours. If you missed the beginning of a show you can restart from the
beginning. If you missed a show yesterday you can locate it by using the back arrow and watch it from the beginning as well.

Do we have On-Demand access?

YES! You have access to programming for any channel in your package.

Why don’t I see BroadStar as a listed provider when downloading TV apps?

Some smart TV applications ask for you to choose your provider when downloading. BroadStar is not currently listed as a provider in these spaces, and is in the process of registering to be. BroadStar may be available to choose as a listed service provider in 2022.