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Dear Spanish Lakes Residents,

Thank you for allowing BroadStar to provide TV and internet services to the Spanish Lakes community. We have truly appreciated the opportunity to serve you.

We are writing to inform you of an upcoming change to your BroadStar services.

BroadStar TV and internet services, including related maintenance and support, will be discontinued effective October 31, 2026.

 

Returning Your BroadStar Equipment

Please return all BroadStar-provided TV and/or internet equipment no later than December 1, 2026, to avoid additional equipment charges.

-Schedule an Equipment Pickup

Contact BroadStar Customer Service & Support to arrange for a technician to collect your equipment. Our team will create a service ticket, coordinate the pickup, and provide confirmation of the equipment return.

Spanish Lakes Dedicated Support Number: 1-941-218-1913

Email: CustomerService@BroadStar.com

You may also return your equipment by shipping it via FedEx or UPS to:
BroadStar (Punta Gorda Warehouse)
29291 Tribune Boulevard, Unit A
PUNTA GORDA, FL 33955
 

Please ensure your equipment is securely packaged and retain your tracking information and shipping receipt for your records.

We appreciate your cooperation throughout this transition and sincerely thank you for the opportunity to have served the Spanish Lakes community.

Sincerely,

BroadStar Customer Service & Support

Exclusive Customer Service Phone Number:

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BroadStar Services Offered at Spanish Lakes

TV PACKAGES (NO INTERNET)

BroadStar TV Only Packages 11-20
  • 200+ digital channels

  • HD channels

  • 1 HD receiver

Price per month
+$25.00

* Requires 12 Month commitment, Vacation Mode Restricted, Early termination fees of $150 per service apply.

  • 190+ digital channels

  • HD channels

  • 1 HD receiver

Price per month
+$40.00

* Month to Month Payments, No contract. Cable Modem Fee Not Included.

  • 180+ digital channels

  • HD channels

  • 1 HD receiver

Price per month
+$92.99

* Requires 12 Month commitment, Vacation Mode Restricted, Early termination fees of $150 per service apply.

  • 180+ digital channels

  • HD channels

  • 1 HD receiver

Price per month
+$122.99

* Month to Month Payments, No contract. Cable Modem Fee Not Included.

  • 240+ digital channels

  • HD channels

  • 1 HD receiver

Price per month
+$107.99

* Requires 12 Month commitment, Vacation Mode Restricted, Early termination fees of $150 per service apply.

  • 240+ digital channels

  • HD channels

  • 1 HD receiver

Price per month
+$137.99

* Month to Month Payments, No contract. Cable Modem Fee Not Included.

  • 290+ digital channels

  • HD channels

  • 1 HD receiver

Price per month
+$117.99

* Requires 12 Month commitment, Vacation Mode Restricted, Early termination fees of $150 per service apply.

  • 290+ digital channels

  • HD channels

  • 1 HD receiver

Price per month
+$147.99

* Month to Month Payments, No contract. Cable Modem Fee Not Included.

INTERNET PACKAGES (NO TV)

  • Up to 200 Mbps!

  • Great for video streaming apps, gaming, video calls and more

Price per month
$35.00*

* Requires 12 Month commitment, Vacation Mode Restricted, Cable Modem not Included, Early termination fee of $150 per service applies.

  • Up to 200 Mbps!

  • Great for video streaming apps, gaming, video calls and more

Price per month
$50.00*

* Month to Month payment. No contract required. Vacation Mode Restricted, $10 Cable Modem Fee not Included, Early termination fee applies.

PROGRAMMING UPGRADES

  • NFL RedZone
  • 30 Additional Sports Networks

Price per month
$13.00

  •  
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Price per month
$10.00

PREMIUM CHANNEL PACKAGES

  • 9 SHOWTIME MOVIE CHANNELS

 

Price per month
$15.00

  • 8 STARZ/ENCORE MOVIE CHANNELS

Price per month
$10.00

TV PACKAGES (NO INTERNET)

  • 1 comes included

Price per month
+$11.00

  • On Demand Wifi Adapter Delivers Wifi to Wally and HD DVR receivers for access to over 10,000 On Demand Movies and shows

  • A receiver hard-wired to modem does not require Adapter

  • Internet required for Access to Apps and Features

Price per month
+$4.99

  • The Hopper Duo and Joey receivers deliver Whole-Home DVR capabilities plus built-in advanced features, such as Netflix, Pandora, and FREE On Demand!

Price per month
+$19.99

  • Replace included Wally with Hopper DVR, Record, Rewind, and pause live TV
  • Set timers to watch TV on your schedule!

Price per month
+$7.99

  • Add a Hopper DVR, Record, Rewind, and pause live TV
    Set timers to watch TV on your schedule!

Price per month
+$17.99

  • Upgrade your remote to use advance voice recognition to search Live TV, On Demand & Netflix

Price per month
+$1.99

VoIP PHONE PACKAGES

  • VoIP Phone Service

  • Unlimited Calling

  • Great features

Price per month
$25*
*Requires ATA Device for VoIP Services. $5 cost per month not included.

* All prices subject to change. VoIP Phone services require an active BroadStar Internet activation and a working home telephone. Internet speeds tested while using Wifi or mutiple devices may display slower speeds. Please contact a BroadStar Customer Service Representative with any questions or concerns.

Avoid unexpected services charges if technical issues related to BroadStar equipment or wiring are identified by BroadStar’s tech squad, rest assured it can be repaired at no charge

Price per month
+5.99

Have questions?

Call our Customer Service department and get an answer.